Terms of service

Terms of Service

Last Updated: [12.09.2026]

Welcome to [Store Name]. By accessing our website or placing an order, you agree to these Terms of Service.

1. General Conditions

You must be legally eligible to enter into a purchase agreement, or use this website under the supervision of a parent or legal guardian. You agree not to use our website for unlawful or fraudulent activities.

2. Products and Descriptions

We aim to display accurate product descriptions, images, prices, and availability. Colours may vary slightly depending on your screen settings and lighting.

Only the materials, features, and accessories stated in the product description are included. These display variations do not affect your rights if an item is defective or materially different from its description.

3. Prices and Payments

Prices are displayed in Indian Rupees (INR). Any applicable taxes, delivery charges, or other fees will be shown before you complete your order.

Available payment methods are displayed at checkout. Never share your OTP, card PIN, or UPI PIN with anyone claiming to represent our store.

4. Orders

Please provide accurate contact information and a complete delivery address when placing an order.

An order confirmation acknowledges receipt of your order. If we cannot fulfil an order because of stock availability, a pricing error, or a payment issue, we will contact you. If we cancel an order after receiving payment, we will refund the amount paid.

5. Shipping and Delivery

Delivery estimates are provided at checkout or in your order confirmation. Actual delivery times may be affected by your location, courier availability, weather, or other disruptions.

Any same-day or next-day delivery offer applies only to eligible locations and the conditions stated with the offer.

If your order is delayed, missing, or marked delivered but not received, please contact us for assistance.

6. Order Changes and Cancellations

To request an address change or cancellation, contact us as soon as possible. Requests made before dispatch can be considered, but changes may not be possible once an order has shipped.

If your order has already been dispatched, please refer to our Return & Refund Policy. This does not limit any cancellation or refund rights available under applicable law.

7. Returns, Refunds and Exchanges

Return requests must be submitted within 7 days of delivery, subject to our Return & Refund Policy.

After receiving and inspecting the returned item, we will notify you of the refund decision. Approved refunds will be initiated within 5–7 working days. Your bank or payment provider may take additional time to credit the amount.

Exchanges are subject to stock availability. Please read our Return & Refund Policy for eligibility requirements, return shipping charges, and instructions.

8. Offers and Discounts

Offers and discount codes are subject to their stated validity periods and conditions. Multiple offers can be combined only where expressly permitted.

Changes to offers will not affect orders already accepted under those offers.

9. Product Use

Please follow the care and usage instructions supplied with your product. Damage caused by misuse, unauthorised alterations, or improper care may not qualify for a return or warranty claim.

Any product warranty will be as stated in the relevant product listing or accompanying warranty information.

10. Website Content

Content owned by or licensed to our store, including our logo, written content, and original images, may not be copied or used commercially without permission. Third-party trademarks and content belong to their respective owners.

11. Privacy

Personal information provided through our website is handled in accordance with our Privacy Policy. Please review that policy to understand how your information is collected, used, and shared.

12. Liability and Consumer Rights

We are responsible for fulfilling our obligations under applicable law. Nothing in these terms excludes or limits liability, consumer rights, or remedies that cannot legally be excluded or limited.

13. Changes to These Terms

We may update these terms from time to time. Updated terms will be posted on this page with a revised date. The terms applicable when you place your order will govern that purchase.

14. Governing Law

These terms are governed by the laws of India. Nothing in these terms restricts your right to approach a competent consumer forum or other authority under applicable law.

15. Contact Us

For questions about these terms or your order, please contact:

Store Name: [ Wristova ]
Legal Business / Proprietor Name: [Wristova ]
Email: [balkumardaas@gmail.com]